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Technical Service Specialist (Field - Illinois/Indiana/Ohio)

Date: Jun 24, 2022

Location: Assumption, IL, US Paris, IL, US Batavia, IL, US Chicago, US Champaign, IL, US Taylorville, IL, US Morton, IL, US Bloomington, IL, US Tremont, IL, US

Company: AGCO

Who We Are Looking For

The Field Service Specialist will be required to travel to customer job sites as scheduled to provide AP Dealerships support to troubleshoot and make necessary minor repairs if required on all AP branded equipment and product offerings.

 

What You Will Do

  • Interact daily with AP Dealers, Dealer Technicians, Contractors, Customers, and internal resources / departments to provide equipment troubleshooting and repair assistance.
  • Troubleshoot equipment mechanical, electrical, installation opportunities and communicate effectively with Leadership, Sales Team, Technical Service, internal customer service, and engineering to resolve reported equipment form, fit, and functionality opportunities.
  • Proficient problem solving abilities in order to identify root cause analysis and implement countermeasures to resolve equipment functionality opportunities.
  • Support the Technical Service team call center, Sioux City service center, Trade Shows, Dealer Training, and hours as scheduled to provide our Dealers efficient & effective equipment troubleshooting solutions. 

 

What You Will Bring

  • Preferred 2 year technical degree
  • Preferred 3-5 years of previous mechanical and electrical troubleshooting experience  
  • Ability to read wiring schematics
  • Proficient Microsoft Office
  • OSHA 30 Hour course certification
  • Excellent Verbal and written communication skills
  • Self-motivated and self-directed
  • Clean driving record and ability to obtain company vehicle usage authorization.

 

 

Safety Responsibilities

Employees are responsible for individual compliance with all safety rules, policies and procedures.  Associate responsibilities include, but are not limited to, the following:

  • Other responsibilities as assigned.
  • Comply with all company and site specific safety rules, policies and procedures.
  • Report any unsafe practices and/or conditions to their supervisor.
  • Wear required personal protective equipment (PPE) and report any defective PPE.
  • Report all near-misses, incidents, injuries, illnesses, including mobile equipment or property damage.
  • Participation in the site Safety and Health Program.

 

Work Environment

The work environment will vary dependent on season, regional location, and equipment support needs.

  • Able to work in a wide range of climate conditions.

 

Physical Demands

Ability to lift 50 lbs.

Ability to climb 30’ plus if equipment installations require.

Stand for extended periods of time at job sites on hard surfaces

Work in and around livestock facilities

Work on equipment that is elevated, above shoulder height.

 

Travel

The position will require 75% travel

 

What We Offer 

GLOBAL DIVERSITY – Diversity means many things to us, different brands, cultures, nationalities, genders, generations – even variety in our roles. You make us unique!

ENTERPRISING SPIRIT- Every role adds value. We’re committed to helping you develop and grow to realize your potential.

POSITIVE IMPACT – Make it personal and help us feed the world.

INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence – and work alongside teams of people around the world who share your enthusiasm.

MAKE THE MOST OF YOU – Benefits include: health care and wellness plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays and paid time off, flexible spending accounts, reimbursement for continuing education, company philanthropic programs, company perks programs, and much more…

Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities or benefits and may change at any time with or without notice.

AGCO is proud to be an Equal Opportunity Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing


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