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Date: Nov 30, 2017

Location: Breganze, 34, IT

Company: AGCO

Job Summary


Field Service Technician role is dedicated to promote the highest level of customer satisfaction through hands on technical support to dealers on all harvest products.

 

Job Responsibilities

 

  • Provide hands on product technical support on all harvest products for the area of competence as required.
  • Problem investigation through field visits
  • Promoting customer satisfaction and customer loyalty
  • Conducting end user operator training to maximize product performance
  • Assist in end of harvest inspections
  • Prepare concise field technical reports for all visits made
  • Assist with the coordination of field campaigns / repair programs ensuring that completion rates are achieved in line with company objectives.
  • Assist with providing Service Training to Dealer staff on harvesting products on a required basis.
  • Support as an additional coach in technical training


Qualifications

 

  • A good Elettronics knowledge
  • Good technical aptitude and willingness to take a hands on approach
  • Excellent presentation
  • Good computer skills
  • Ability to influence people – confident and assertive
  • Flexible, team player, good attention to detail
  • Fluent English speaking
  • Available to travel 60/70% around the Europe
  • Understanding of the operation of harvesting products
  • Ability to apply engineering principles to resolve problems on harvesting machinery
  • Agricultural background with good technical & working knowledge of harvesting products is a plus


Job Segment: Agricultural, Maintenance, Engineer, Field Service, Technical Support, Agriculture, Manufacturing, Engineering, Technology

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