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Fendt DCX CRM/MA Project Manager (w/m/d)

Datum: 05.08.2019

Standort: Marktoberdorf, BY, DE

Unternehmen: AGCO

AGCO is a major worldwide manufacturer and distributor of agricultural equipment. AGCO offers a full product line including tractors, combines, hay tools, sprayers, forage equipment and implements through more than 3,000 independent dealers and distributors in over 140 countries.

In 2018 the company achieved a turnover of appr. 9,4 Bill.$ with appr. 20,000 employees.

 

More information about AGCO visit http://www.agcocorp.com.

 

For our location in Marktoberdorf we are looking as soon as possible for a/an

FENDT DCX CRM/MA Project Manager (m/w/d)

Ref.: 75753

Department: DCX

Your tasks:

Brand champion Fendt CRM/Market Automation (MA)/Dealer Communities(DC)/Digital Customer Experience (DCX) Connect

  • Represents the brand in the CRM & MA stream
    • Gives brand specific feedback on product features
    • Attends the product definition workshops     
    • Creates user stories as needed
    • Contributes to sprint planning & user story prioritization
    • Feedback product related bugs, fixes and new requirements into the program
  • User Acceptance Testing
  • Test the developed product and sign off
  • Training
  • Supports the training
  • Communicates release notes & Educates on product features downwards into brand and regional teams

DCX Central Solution Expert

  • Coordinates and guides Regional Super Users (“Local Solution Experts”)
  • Cross-Market Ownership (“Central Solution Experts”)
  • Escalation and Feedback point for Regional Super Users-Liaises with Brand/After Sales(AS) Change Leads + Work Stream Leads
  • Provides Business Input into Work Stream create User Stories, User Acceptance Testing(UAT), etc.
  • Provides input and feedback to Business Transformation Lead (BTL) Deliverables in establishment
  • Supports sign-off activities on operational level for selected solution
  • Understands Business Requirements & Processes for solution

Your profile:

  • Degree
  • Several years of experience in sales of agricultural technology
  • Willingness to develop, open to change
  • Good network in the DCX organisation
  • Very good / fluent oral and written English skills
  • Used to international environment
  • Project experience
  • Communication and moderation skills

 

Did we make you curious? Then apply quickly with your relevant application documents including salary expectations to this position.