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Product Solution Specialist (m/f/d)

Datum: 12.08.2022

Standort: Marktoberdorf, DE

Unternehmen: AGCO

For our Digital Product Management Team at our bavarian location Marktoberdorf we are looking for a

 

Product Solution Specialist (m/f/d)

Ref.: 89809

 

The role of the Product Solution Specialist (PSS) is being a technical and functional expert of specific product within one product team. The role owns digital products as a spokesperson, a super user and a sparring partner of usability for all relevant markets the product is deployed in. The roles task is to be in charge of the latest digital product updates or changes and communicates regularly with the digital development team to be aware of user feedback, new enhancements and details. So, the PSS is the single point of contact of product usage and user feedback.

 

What You Will Do

 

  • Assess user feedback and evaluate between technical issues, training requirement and potential product enhancements as well as translate product enhancement of user feedback to the product backlog
  • Forward technical issues to the development team
  • Address training requirement with the Digital Transformation Office
  • Support e-Learning courses and understanding of digital tool product features both for internal and external users as well as run workshops with corporate team and delivering training sessions
  • Accompany dealer visits and supporting product demos
  • Promote digital solutions and its advantages as well as support internal and external facilitators during dealer visits
  • Contact dealers and customers to solve technical issues

 

What You Will Bring

 

  • Good understanding of the business areas supported by the systems is required to ensure solutions meet true business needs and requirements
  • Good knowledge in evaluation feedback and categorizing it into technical issues, training requirement or potential product enhancements
  • Good knowledge of:
    • Digital solutions in the agriculture or other engineering industries
    • Agile way of working
    • Structural and conceptual problem-solving capabilities
  • Proficient English skills

 

A Plus If You Have

 

  • Very good communication / interpersonal skills, capable of interacting with multiple levels of digital solutions and business management
  • Ability to help others to successfully influences diverse groups and teams in a complex, ambiguous and rapidly changing environment to deliver value-added solutions
  • Very good skills in advanced writing, verbal and other presentation skills in combination with the ability to synthesize complex topics into meaningful information and prepare materials appropriate for higher management level communications
  • Discreet Manufacturing experience
  • Global company experience

 

What We Offer

 

We welcome you to our appreciative, open corporate culture – with a great team spirit and good work atmosphere. We offer attractive, fair remuneration, with additional insurance and pension schemes. We attach great importance to supporting you in your individual work-life balance – your health is important to us. As part of our Corporate Health Management, you will benefit from intensive company medical care, advice on social matters, numerous sports programs, and much more. Your ideas and your personal and professional development are important to us. We look forward to developing your full potential together with you and shaping the future of sustainable agriculture.

 

The AGCO Corporation

 

AGCO is a major worldwide manufacturer and distributor of agricultural equipment. AGCO offers a full product line including tractors, combines, hay tools, sprayers, forage equipment and implements through more than 3,000 independent dealers and distributors in over 140 countries.