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Product Support Specialist Precision Planting Russia-Voronezh Region Job

Date: May 4, 2021

Location: Moscow, Tsentralny federalny okrug, RU

Company: AGCO

Precision Planting is a leading provider of planting and harvest technology in the Precision AgIndustry. We design innovative products that solve yield-robbing issues for farmers. We have a strong reputation for unique, agronomic-centric innovations that deliver tangible value to farmers in many key markets. For more product information and customer success stories visit http://precisionplanting.com.

PRECISION PLANTING being part of AGCO Corporation a global leader in the design, manufacture and distribution of agricultural solutions is expanding its business presence in Russia and Eastern Europe Export Markets is NOW looking for:


Product Support Specialist Precision Planting

(Russia - Voronezh Region)


We are seeking a highly motivated individual to serve as a Product Support Specialist (Precision Planting) in the Voronezh Region of Russia.  This individual will work remotely in territory.  The Product Support Specialist is responsible for providing advanced technical support to our dealers and customers to help ensure a great customer experience.  In collaboration with R&D, they also are involved with the go-to-market process of our new products.  They also lead dealer training events, teach at customer-facing field days, and help create Precision Planting publications. 




  • Learn and validate the agronomic issues facing farmers in Russia

    • Responsible for setting up and executing plot protocols for general agronomic education (singulation, downforce, depth, hybrids, population, nitrogen, etc.)

    • Operate a plot planter during planting season to help validate new equipment solutions locally.

    • Collaborate with Precision Planting’s R&D  Agronomy team regarding design concepts based on detailed field testing.

    • Compile, analyze, and report on test plot and field data to marketing department and R&D.


  • Ensure the distribution channel has the agronomic & technical competency to support & service products.

    • Generate and edit content for technical publications including operator and installation manuals, technical and service bulletins, knowledge base articles, and product instructions. 

    • Lead breakout sessions of both introductory and advanced level dealer training. 

    • Design & build demonstration stands to be used for training & marketing purposes.


  • Ensure a great customer experience after the customer has purchased Precision Planting products.

    • Field calls from growers and dealers on technical support questions during office hours as well as an after-hours rotation.  These calls will include support requests for such things as installation, in-field operation, and in-field break-downs.

    • Make on-site service calls when an issue has progressed past the abilities of the local dealer and remote support is no longer an acceptable option. 

    • Communicate issues and future needs to the R&D team for current and future products.


  • Lead BETA testing of new products in the region.

    • In collaboration with R&D, being actively involved with the go-to-market process for some of our new products helping to ensure a successful product launch.




  • Provide product demonstration presentations, planter maintenance presentations, training presentations, and other presentations as needed by the dealer team.

  • Travel to dealer locations, farm shows, and other events is required and varies by territory 

    • Travel can range from 25% to 50% based on the season




  • Bachelors in Agriculture or related field 

  • 1+ year of experience in supporting precision agriculture products

  • Languages: Russian (fluent), English (fluent)

  • Excellent time management skills

  • Ability to communicate and present to large groups.

  • Strong writing skills.  Evidence of creativity.

  • Positive Attitude & Highly Motivated

  • Strong mechanical aptitude

  • Flexible to adapt as priorities change

  • Computer skills: Microsoft Office Word, PowerPoint, Excel, G-mail, & Google docs.


If you are looking for an opportunity to work in an inspiring,  diverse and dynamic multinational environment for a leading global provider of planting and harvest technology, we look forward to receiving your application in English language (incl. your CV, motivation letter and earliest possible start date) via our career website: http://careers.agcocorp.com. For more information about Precision Planting please visit http://precisionplanting.com., more for AGCO, www.AGCOcorp.com.


We offer you appropriate perspectives and personal as well as professional development possibilities.
More people. More food. More farm productivity.
It's a simple but compelling growth opportunity for AGCO and for your career.    
Join Precision Planting / AGCO to grow your career. We are Leading the Way. Together.


Job Segment: Agricultural, Agronomy, Technical Support, Scientific, Agriculture, Technology, Engineering