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Field Technical Manager Job

Date: Aug 14, 2019

Location: Stoneleigh, ENG, GB

Company: AGCO

Making a difference.  That's what a career at AGCO is all about. At AGCO you have a voice and the opportunity to impact our long-term success, as well as your own
 
AGCO is a global leader focused on the design, manufacture and distribution of agricultural machinery and infrastructure. AGCO supports more productive farming through a full line of tractors, combines, hay tools, sprayers, forage equipment, tillage, implements, grain storage and protein production systems, as well as related replacement parts. AGCO products are sold through five core brands, Challenger®, Fendt®, GSI®, Massey Ferguson® and Valtra® and are distributed globally through 3,150 independent dealers and distributors in more than 140 countries worldwide. Our diverse product line, global reach and technological solutions help our customers not only survive today’s changing landscape, but to also prosper. Visit www.AGCOcorp.com for more information.

 

 

Field Technical Manager – Fendt
Stoneleigh

 


A permanent vacancy has arisen in Technical Service for a Field Technical Manager - Fendt. This position will report to the Product Technical Manager – Fendt and will provide dedicated technical field support.

 


Job Responsibilities

 

•   To provide field based technical support as part of the core technical assistance group (TAG)
•   Control of policy warranty spend
•   Take direction from the central TAG group (not dealer network)
•   Take an active part in the TAG support group whilst territory based
•   Assist and monitor technical issues reported by the UK and EIRE dealer network
•   Provide an interface between the dealer network and factory support
•   Provide support for the after sales managers with regard to dealer standards
•   Ensure that the brand products are supported technically to provide superior customer service
•   Assist with technical training when required

 


Skills and Experience:
 
•    A comprehensive technical knowledge of AGCO products
•    Knowledge of service/parts management methods
•    Good knowledge of mechanized agriculture and land preparation techniques
•    Good interpersonal skills
•    Commercial awareness
•    Good understanding of the farm machinery dealer network
•    High level PC expertise
•    Ability to communicate at all levels
•    Good English knowledge (written and spoken)

 


We offer the following benefits:


•   Basic salary: Competitive
•   A company performance / Individual performance related bonus (10%)
•   Defined Contribution Pension Scheme (The company contributes up to 10% for a 5% employee contributions)
•   Life assurance and critical illness cover for Pension members
•   26 days holidays + statutory holidays
•   Job allocated car
•   Childcare vouchers
•   Confidential Employee Assistance Programme for employees and their immediate family
•   On-site parking
•   On-site restaurant

 

Employee development and growth is part of our company culture. If you are looking for an opportunity to work in an inspiring multinational environment for a leading global player of agricultural solutions, we look forward to receiving your application!

 


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