Customer Service Representative

Who We Are Looking For:

AGCO has an exciting opportunity for a Customer Service Representative in Assumption, Illinois. As a global leader in the design, manufacture and distribution of agricultural solutions; AGCO delivers effective, high-tech solutions for those working to feed the world’s population, from planting to storage and everything in between.

As a Customer Service Representative you will help support the Customer Service Team. You will need to work efficiently and effectively though the proper channels to help manage the dealer’s orders and requests to insure timely delivery of our products.

What You Will Do:

• Assist with processing customer requests to facilitate commercial quote sales
• Assist internal teams (SIOP, Service Techs, Shipping, Outside Sales, Engineering, etc.) to process orders accurately and efficiently
• Assist with supporting dealers and support teams to solve dealer concerns and issues
• Assist with coordinating post sales activities gathering information for customers from the appropriate internal teams and systems
• Assist with facilitating dealer purchase order process so that dealer requirements are in-line with manufacturing/distribution capabilities
• Minimal travel is anticipated for this position

What You Will Bring:

• One year experience in Customer Service
• Previous sales and technical experience
• Familiarity working directly with a dealer network

A Plus If You Have:

• Bachelor’s Degree preferred or equivalent experience

• Knowledge of the Agricultural industry
• Ability to influence internal & external stakeholders
• Strong written and oral communication skills
• Ability to stay focused on high priorities and drive projects to completion
• Self-motivated in a fast paced and dynamic work environment

What We Offer

GLOBAL DIVERSITY – Diversity means many things to us, different brands, cultures, nationalities, genders, generations – even variety in our roles. You make us unique!

ENTERPRISING SPIRIT- Every role adds value. We’re committed to helping you develop and grow to realize your potential.

POSITIVE IMPACT – Make it personal and help us feed the world.

INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence – and work alongside teams of people around the world who share your enthusiasm.

MAKE THE MOST OF YOU – Benefits include: health care and wellness plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays and paid time off, flexible spending accounts, reimbursement for continuing education, company philanthropic programs, company perks programs, and much more…

Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities or benefits and may change at any time with or without notice.

AGCO is proud to be an Equal Opportunity Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.