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Field Technical Support Engineer Job

Date: Sep 15, 2021

Location: Assumption, IL, US

Company: AGCO

Who We Are Looking For

We are relentless in the pursuit of excellence, ensuring AGCO delivers the best products and services in the industry in the most efficient, cost-effective way.   We're investing in facilities and technologies that allow us to manufacture the most cutting-edge equipment to keep up with the ever-evolving business of farming.


We are currently seeking a Field Technical Support Manager in Indiana or Ohio.  This is a key position and will play a leading role in facilitating after sales support, maintaining customer satisfaction and serving as the technical, product champion.


What You Will Do

  • Gather applicable technical information for assigned products in a manner conducive to easy dissemination and understanding by other employees and dealers.
  • Visit and provide end-users and dealers with product technical support; serve as the technical, product champion.
  • Arrange and/or conduct training on new or existing products as appropriate, in cooperation with Technical Support Managers.
  • Partner with business resources to resolve service issues.


What You Will Bring

  • Associates Degree in Engineering or Ag Technology and three plus years of experience in agricultural technical service or support or seven plus years of experience in agricultural technical service or support, in lieu of education.
  • Two or more years of experience using Microsoft Office including Word, Excel, and Outlook.


A Plus if You Have

  • Excellent oral/written communication skills, including interpersonal skills and ability to build partnerships within and across various functions to achieve results.
  • Strong mechanical aptitude and technical product knowledge in the poultry industry.
  • Exceptional decision making skills with the ability to quickly define problems and develop innovative solutions.
  • Unwavering customer focus and an ability to ensure that the internal and external customer’s perspective is a driving force behind business decisions.
  • Undeniable ability to influence others to gain acceptance of ideas and commitment to actions that support specific outcomes.


What We Offer


Diversity means many things to us, different brands, cultures, nationalities, genders, generations – even variety in our roles. You make us unique!



Every role adds value. We’re committed to helping you develop and grow to realize your potential.



Make it personal and help us feed the world.



You can combine your love for technology with manufacturing excellence – and work alongside teams of people around the world who share your enthusiasm.



Benefits include: health care and wellness plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays and paid time off, flexible spending accounts, reimbursement for continuing education, company philanthropic programs, company perks programs, and much more…


Please note that this job posting is not designed to cover or contain a

comprehensive listing of all required activities, duties, responsibilities or

 benefits and may change at any time with or without notice.


AGCO is proud to be an Equal Opportunity Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

Nearest Major Market: Springfield

Job Segment: Technical Support, Agricultural, Manufacturing Engineer, Field Engineer, Engineer, Technology, Agriculture, Engineering