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Technical Service Specialist

Date: Jul 7, 2022

Location: Assumption, IL, US

Company: AGCO

Who We Are Looking For

AGCO is looking for a diligent Technical Service Specialist to work in Assumption, Illinois! As the Technical Service Specialist you will educate the GSI dealer network on the installation, repair, maintenance and operation of GSI products. In this role you help our dealers keep farm operations running effectively and efficiently.


What You Will Do

  • Assist callers with diagnosing problems, operation of product, and finding parts and/or part numbers for any GSI brand products.
  • Enter calls in to the call log for future reference – identifying product quality issues, product improvement suggestions and usage.
  • Assist dealers on site visits and when necessary for service support.
  • Present and teach classroom and hands-on training with GSI products and simulators.


What You Will Bring

  • Bachelor’s degree in a technical field or five years of technical service experience in agriculture preferred.
  • Working knowledge of wiring schematics and drawings and electrical circuits required.
  • Working knowledge of Microsoft Office (Outlook, Teams, Word, PowerPoint, and Excel).


A Plus If You Have

  • Previous training experience and strong written, oral and interpersonal communication skills.
  • Knowledge of GSI products.
  • Ability to be proactive and independent, taking initiative.
  • Ability to identify, analyze and provide practical solutions while troubleshooting technical issues.
  • Ability to organize work and effectively manage a variety of tasks at the same time.


What We Offer

GLOBAL DIVERSITY – Diversity means many things to us, different brands, cultures, nationalities, genders, generations – even variety in our roles. You make us unique!


ENTERPRISING SPIRIT- Every role adds value. We’re committed to helping you develop and grow to realize your potential.

POSITIVE IMPACT – Make it personal and help us feed the world.

INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence – and work alongside teams of people around the world who share your enthusiasm.

MAKE THE MOST OF YOU – Benefits include: health care and wellness plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays and paid time off, flexible spending accounts, reimbursement for continuing education, company philanthropic programs, company perks programs, and much more…


Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities or benefits and may change at any time with or without notice.

AGCO is proud to be an Equal Opportunity Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Segment: Agricultural, Electrical, Agriculture, Engineering