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Inside Sales Specialist - Duluth, GA, Batavia, IL, Heston, KS or Jackson, MN

Date: Jan 4, 2022

Location: Batavia, IL, US Jackson, MN, US Hesston, KS, US Duluth, GA, US

Company: AGCO

Inside Sales Specialist - Aftersales Manager

*Sourcing areas: Batavia, IL; Jackson, MN; Duluth, GA; Hesston, KS*

Who We Are Looking For:

 

The AGCO Parts Division has an exciting opportunity for an Inside Sales Specialist - Aftersales Manager to join its team in business support and growing the dealer’s aftersales. The Inside Aftersales Manager will work with AGCO dealers and internal functions to develop and sustain a profitable distribution network with industry-leading Aftersales support and customer satisfaction. Inside Sales, experience is required, AG experience is preferred. Must reside within commuting distance of the aforementioned AGCO offices. A hybrid remote work flex schedule will be available for the right candidate. This position offers a great stepping stone to advance within AGCO's corporate structure. 

 

The Inside Aftersales Manager is AGCO’s dealer-facing representative responsible for AGCO’s Parts & Services business, which includes business support and growing the dealer’s aftersales business.  The Inside Aftersales Manager will be responsible for Aftersales programs execution and marketing, training dealer personnel on AGCO’s aftermarket product offerings, services, and processes.  Metrics, such as absorption rate, inventory turns, revenue per FTE, technician efficiency, and etc., will be used by Inside Aftersales Manager to guide AGCO dealers to grow their parts and service business while leveraging best practices across dealers and regions. The Inside Aftersales Manager is expected to work collaboratively and cross-functionally with the Field Aftersales team to include the processing dealer orders within their assigned regions.

 

What You Will Do:

  • Coordinate the execution of structured Aftersales Development Action Plans for dealers to achieve the highest levels of performance
  • Revenue Growth for AGCO
  • Improve Dealer Absorption
  • Drive revenue for AGCO parts and services through dealer support in retail marketing, promotion, programs, and consulting
  • Profitable Growth for AGCO and Dealers Program adoption or take rate
  • Improve dealer service operational efficiency and profitability by analyzing service metrics, such as PDI, warranty recovery rate, field campaign completion, etc., and executing an improvement action plan
  • Dealer Excellence metrics
  • Customer Satisfaction
  • Provide training to dealers for AGCO parts and services systems, in addition, to encouraging dealer attendance in AGCO training programs
  • Adoption of training and service tools
  • Training attendance and certification

 

  • Process Promo Class 11 orders

 

  • Revenue Growth for AGCO

 

 

What You Will Bring:

  • Bachelor’s degree in technical or business-related fields.
  • 3-5 years of Cold Calling experience in Aftermarket Parts or Product Support Function
  • Expert Level Time Management Skills, utilized while balancing incoming and outgoing calls.
  • Basic knowledge of agricultural or industrial equipment
  • Proficiency using Microsoft Office, specifically Excel
  • Interpersonal skills
  • OEM or dealership experience

 

A Plus:

  • Education in agricultural fields including technology, marketing, or business
     

Travel Requirements:

  • Must be willing to travel occasionally
     

What We Offer:

Experience our global diversity and enterprising spirit while helping us create innovative technologies and a positive impact that helps feed the world’s nearly 8 billion people. From the day you decide to join AGCO, we want to engage and excite you and we’re clear on where we want to go as a business and we trust you to help us there. Whether you want to learn a new skill or you aspire to do something different, we can help you develop the skills you need to take your career - and our business - to the next level.

 

We also invite you to “Make the Most of YOU” - Benefits include: health care and wellness plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays and paid time off, flexible spending accounts, reimbursement for continuing education, company philanthropic programs, company perks programs, and much more…

 

 

AGCO is a global leader in the design, manufacture and distribution of agricultural engineering with a portfolio of exciting international brands which deliver solutions to farmers in 140 countries through a full line offer from tractors and combine harvesters to protein production systems and smart farming software solutions – to an environment where the future is happening now. Join us as we bring agriculture into the future.

 

Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities or benefits and may change at any time with or without notice.

 

AGCO is proud to be an Equal Opportunity Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

 

AGCO is a global leader in the design, manufacture and distribution of agricultural engineering with a portfolio of exciting international brands which deliver solutions to farmers in 140 countries through a full line offer from tractors and combine harvesters to protein production systems and smart farming software solutions – to an environment where the future is happening now. Join us as we bring agriculture into the future.

 

AGCO/RSR


Nearest Major Market: Chicago

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