Business Analyst II - Dealer IT Integrations

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.

AGCO is looking to hire candidates for the position of The Business Analyst is an integral part of the Product Teams in the Agile Software Delivery Process. The BA enriches the team in the areas of Production Support, Continuous Testing, and Requirements Engineering. 

Your Impact

Production Support

• Successful processing of dealer inquiries for troubleshooting and changes as part of the AGCO IT incident process
• Cross-Team collaboration with other Digital Customer Technology (DCT) teams to resolve support requirements for integrated systems.
• Error analysis and support of the development team in troubleshooting
• Monitoring of the system uptime via various methods and tools
• Manage communications to Dealer Management System Providers for the purposes of support and product change management.

Continuous Testing

• Quality assurance of the implementation of technical and functional requirements
• Manage testing based on support related requirements to confirm resolution of Bugs and Support Incidents
• Planning and execution of tests
• Definition of test conditions and scripts
• Support in setting up test automation
• Analysis of test results

Requirements Engineering

• Refinement of technical Stories and Features based on support requirements
• Methodical support in generating ideas with Product Owners and Subject Matter Experts
• Determination, documentation, checking & coordination and management of requirements
• Definition of acceptance criteria
• Definition of the integration points with other systems and communication of the effects of possible system changes in cooperation with other teams
• Support of the global development teams in clarifying requirements
• Visual representation of business processes
• Support in estimating efforts for new developments and improvements
• Knowledge transfer for new and changed functions for the change management process

General

• Active participation and preparation for agile ceremonies such as Product Increment Planning, Sprint Planning, Refinements, Sprint Reviews and Retrospectives
• Responsibility for compliance with all AGCO guidelines by all employees and teams, as well as compliance with all control processes and standards

Your Experience and Qualifications

• Bachelor`s / Master`s degree in computer science, IT, engineering or equivalent education
• 7+ years of professional experience (approx. 3+ years relevant)
• Relevant experience in software development
• Knowledge of agile methods is an advantage
• Experience in Production Support, Testing, and Requirements Engineering
• Analytical comprehensive thinking
• Good communication skills in spoken and written English (Additional Languages an advantage)
• Independent and solution-oriented behavior
• Strong analytical, holistic and conceptual thinking
• Excellent communication skills and team-player attitude as well as the ability to interact with IT departments and any level of management
• Successfully influencing different groups and teams in a complex environment

Your Benefits

• GLOBAL DIVERSITY – Diversity means many things to us, different brands, cultures, nationalities, genders, generations – even variety in our roles. You make us unique!
• ENTERPRISING SPIRIT- Every role adds value. We're committed to helping you develop and grow to realize your potential.
• POSITIVE IMPACT – Make it personal and help us feed the world.
• INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence – and work alongside teams of people worldwide who share your enthusiasm.
• MAKE THE MOST OF YOU – Benefits include health care and wellness plans and flexible and virtual work option……….

Your Workplace

AGCO is Great Place to Work Certified and has been recognized for delivering exceptional employee experience and a positive workplace culture.  We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruiting, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Join us as we bring agriculture into the future and apply now!

Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities, or benefits and may change at any time with or without notice.

AGCO is proud to be an Equal Opportunity Employer