Technical Information Specialist

Date: May 26, 2023

Location: Bengaluru, KA, IN

Company: AGCO

Join one of the world leaders in global agriculture engineering Technology. AGCO's consistent efforts to deliver smart farming solutions leveraging technology and engineering prowess has helped create innovative global platforms like Precision AG Technologies.


In Support of AGCO's Farmer First purpose and clear intent of developing innovative technological solutions, we are opening a new digital capability centre located in Bengaluru, India,


The centre would focus on augmenting AGCO's global IT and Digital capability and investment in high-quality technology, innovation, and R&D talent.


The teams will be an integral part of AGCO's global ecosystem. They will work as part of a global cross-function and cross-cultural team, working together to deliver AGCO's purpose to provide Farmer-focused solutions to sustainably feed our world​​ and our vision to be the Trusted partner for industry-leading, smart farming solutions​.


"So if you are interested in working for a diverse organization that provides global opportunities, has a vision and purpose to help solve one of the biggest problems of our time and who is on the forefront of innovation, please apply today!"



Who We Are Looking For:


AGCO is looking to hire candidates for the position of  Technical Information Specialist to join our team. 


The key responsibility of the Technical Information Specialist will be to support and facilitate content creation including the authoring of technical information through provider partners.  Technical Information includes Work Shop Manuals, Operators Manuals, Service Bulletins, Knowledge Objects, Schematics and more).The creation of this information will initially be in Simplified Technical English (STE) and then translated through our partners to required languages to support the global business of AGCO. This will include creation of Annotated Topic Lists (ATL), identification of re-use topics, collating and checking information from various stakeholders for sharing and delivery to the content creation provider. 


The position will work with the various stakeholders (Engineering, Product Management, Marketing, etc.) to gather and distribute information relevant to the production of technical information. This includes information within engineering systems, technical data, CAD, marketing information etc.) and where appropriate updating/inputting information in project management and content management systems for use by the content creation provider. Following projects from conception through completion in the AGCO Major Product Introduction Process (AMPIP) and through the product lifecycle will berequired to ensure any Engineering Change Notifications (ECNs) are noted,the ATL updated if needed and the change highlighted and escalated to the content creation provider if needed. Technical review of the content in collaboration with the relevant stakeholders required to ensure the technical accuracy will also be the Technical Information Specialists responsibility before sign off to allow topics/chapters to go forward to translation/publication


What You ill Do:


  • Develop Operators Manual (OM) Annotated Topic List (ATL).
  • Develop Work Shop Manual (WSM) Annotated Topic List (ATL).
  • Develop Assembly Instruction (AI) Annotated Topic List (ATL).
  • Access Engineering Systems and upload material for Content creation provider to access on Project Link.
  • Upon Content creation provide's request update ATLs if information is insufficient.
  • Translate ECNs into publication comments and update ATLs.
  • Publish and distributed P2 drafts per AMPIP project and local requirements (OM, WSM, FCT, AI).
  • Deliver the P2 document drafts to the required parties, drives, folders, etc.
  • Review of output delivered from Content creation provider.
  • Request shared review of output delivered from Content creation provider
  • Deliver review comments to content creation provider
  • Review revised output delivered from content creation provider. If revised output is sufficient then advise content creation provider it is ok to move the publication to Quality Control check 1.
  • Review the Quality Control output report from AGCO GRT team.
  • Create rework request to content creation provider if necessary.
  • Update ATL for latest known translation requirements
  • Global Process support for other Tech Information teams
  • Develop information for the Agricultural Products, modules / components or Digital Products as assigned
  • Initiate workflow to release technical information in AGCO Digital Tools with Global Release Team (GRT). Ensure the released information is available and correctly displayed in the relevant digital tools and print shops. 


What You Will Bring:

  • Ideal to have knowledge/qualification in CAD, technical authoring or generic engineering topics.
  • 2-5 years of relevant business experience
  • Mechanical, Electrica, Hydraulic or Digital Tools technical knowledge is desired


Who You are:

  • Fluent in English business communication(written and verbal)  
  • Good communication skills with proactive focus
  • Ability to work with global teams
  • Customer first and Digital first mindset is required.
  • Attention to detail is critical as the validity and completeness of this information is crucial to the effectiveness and success in this role.


What We Offer You:


GLOBAL DIVERSITY – Diversity means many things to us, different brands, cultures, nationalities, genders, generations – even variety in our roles. You make us unique!


ENTERPRISING SPIRIT- Every role adds value. We're committed to helping you develop and grow to realize your potential.


POSITIVE IMPACT – Make it personal and help us feed the world.


INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence – and work alongside teams of people worldwide who share your enthusiasm.


MAKE THE MOST OF YOU – Benefits include health care and wellness plans and flexible and virtual work option……….


Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities, or benefits and may change at any time with or without notice.


AGCO is proud to be an Equal Opportunity Employer



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