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Product Performance Engineer

Date: Jul 3, 2022

Location: Breganze, IT

Company: AGCO

Product Performance Engineer

Newly Graduated Engineers all disciplines (1-2 years of experience)

 

Remote working available: hybrid 

 

The Analyst (internally known as Warranty and Parts Return Specialist) is responsible for providing assistance in warranty cases that require a deeper investigation with factories, Product Performance and Technical Service teams to harmonize the communication flow and ensure a fast return of parts from the field in order to facilitate a quick hand over to the Factory team (Engineering/Quality/Production) and supplier. The incumbent plays a key role during these phases: field campaign, development process, release to market, follow up on the execution.

The incumbent will collect information on warranty, status and cost, providing close collaboration to Product Support team and reliable data for PPR creation, monitoring the product health.

The Warranty and Parts Return Specialist will be part of the NPI (New Product Implementation) extended team, providing information for the deliverable needed in the AMPIP Process (AGCO Product Development Process).

 

  • Open approach to internal and external customer population and their needs
  • Interest in Customer support digital tools
  • Familiarity with web-based system
  • Communication capabilities (spoken and written)
  • Dealership experience (sales, parts, or service) – not required, but is beneficial
  • Experience with mobile equipment (such as agricultural, construction or forestry equipment; on/off-road trucks; or, automobiles) is a plus

 

Not yet ready to apply? E-mail me to get more info to the address daniela.petrecca@agcocorp.com

 


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