Precision Planting Product Support Specialist

AGCO is a global leader focused on the design, manufacture and distribution of agricultural machinery and infrastructure. As a Fortune 500 company and one of the global leaders in agricultural equipment manufacturing, we have an extensive network of over 9,200 dealers and serve more than 140 countries. While headquartered in Duluth, Georgia, AGCO has manufacturing facilities all over the world creating and distributing their full-line of products, including Challenger, Fendt, GSI, Massey Ferguson, and Valtra. Visit www.AGCOcorp.com for more information.

AGCO Hungary as a subsidiary of an international corporation is NOW looking for:

Precision Planting Product Support Specialist

Hungary

The Product Support Specialist is responsible for providing advanced technical support to our dealers and customers. In collaboration with R&D, they also are involved with the go-to-market process of our new products. They also lead dealer training, assist at trade shows, and help create Precision Planting publications. 

What You Will Do:
 

• Field calls from growers and dealers on technical support questions during office hours as well as an after-hours rotation. These calls will include support requests for such things as installation, in-field operation, and in-field break-downs.
• Respond to inquiries and call-back requests placed on the on-line ticket system during office hours as well as during the after-hours rotation.
• Make on-site service calls when an issue has progressed past the abilities of the local dealer and remote support is no longer an acceptable option.
• Communicate issues and future needs to the R&D team for current and future products.
• In collaboration with R&D, being actively involved with the go-to-market process for some of our new products helping to ensure a successful product launch.
• Generate and edit content for technical publications including operator and installation manuals, technical and service bulletins, knowledge base articles, and product instructions.
• Lead breakout sessions of both introductory and advanced level dealer training.
• Lead breakout sessions during Precision Planting conferences.
• Set-up, tear-down, and staffing of show booths at various regional and national trade shows.
• Rebuild and maintain planters used for trade shows, testing, training, etc. This includes the installation of all products.
• Compile, analyze, and report on test plot and field data to forward to the marketing department and R&D.

What You Will Bring:
 

• Bachelors in Agriculture or related field
• 1+ year of experience in supporting precision agriculture products
• Languages: fluency in both English and Hungarian
• Driving license

A Plus If You Have

• Fluent Romanian
• Technical bacgroud

Travelling required: 25 - 50%

If you are looking for an opportunity to work in an inspiring dynamic multinational environment for a leading global player of agricultural solutions, we look forward to receiving your application in English language (incl. your CV, motivation letter and earliest possible start date) via our career website: http://careers.agcocorp.com. For more information about AGCO, please visit www.AGCOcorp.com.

We offer you appropriate perspectives and personal as well as professional development possibilities

More people. More food. More farm productivity.
It's a simple but compelling growth opportunity for AGCO and for your career.    
 
Join AGCO to grow your career. We are Leading the Way. Together.
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