Program Manager, Portfolio Performance & Service Management, AGCO Business Services

Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today! 

The Program Manager, Portfolio Performance & Service Management is driving strategic alignment, operational excellence, and service delivery across AGCO Business Services. This role partners closely with the global functional teams to monitor, analyse, and elevate operational performance metrics ensuring continuous improvement, operational efficiency, and impactful change across the global ABS footprint.     

Your Impact: 

• Lead a diverse portfolio of initiatives as part of AGCO’s transformation agenda, from concept to execution. Develop and maintain master plans and scalable tracking tools to support ABS hub readiness and expansion. Champion continuous improvement efforts by aligning operational goals with strategic priorities and stakeholder expectations  

• Design and implement service management frameworks to ensure consistent delivery and performance across ABS hubs & external service providers  

• Collaborate with global functions, external service providers and AGCO Centers to define SLAs, monitor service quality, and drive continuous service improvement.  

• Establish governance mechanisms for service performance reviews and escalation protocols.  

• Build and report on operational KPIs tied to ABS-managed initiatives and processes. Manage executive reporting processes, including dashboard creation and distribution of executive-ready insights. 

Your Experience and Qualifications: 

• Bachelor’s / master's degree in finance, business administration, or a related field is required.  

• An advanced degree or professional certification (e.g., CPA, CFA) is preferred.  

• Minimum 5-7 years of experience in performance management, transformation, service operations, or a related field.  

• Proven experience in strategic planning, performance monitoring, and service delivery.  

• Excellent communication, analytical, and problem-solving skills 

Your Benefits: 

• Attractive, fair remuneration including participation in our bonus scheme and reimbursement of commuting expenses 

• Cafeteria system with additional elements you can pick from 

• Balance of work, family and free time due to flexible working opportunity and the possibility of hybrid/remote work including home office monetary allowance 

• Private health insurance, dental services, and compensation for the purchase of computer monitor glasses 

• Employee Assistance Program including professional counselling, webinars, sports challenges, and newsletters 

• Development opportunities including monthly trainings held by the local training team and teacher guided language classes 

Your Workplace: 

AGCO Shared Service Center (SSC) is located at Office Garden in the 11th district, in one of the most dynamically developing areas of Budapest providing global support to all AGCO global factories and sites in Finance, HR, IT, Purchasing, Customer Experience and Engineering functions. The office is easily accessible by car and public transportation. Restaurants, cafés, and a shopping center are also located around the office. 

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives. 

Join us as we bring agriculture into the future and apply now!