Team Leader, HR System (fixed term)

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution. 

​​The role is responsible for providing global systems expertise for Grow (SuccessFactors) and ServiceNow HRSD, training and support. This can include support for new development and releases as well as small enhancements, changes or corrections. This role is critical to the efficiency, security and quality of SuccessFactors Employee Central.  Acts as SuccessFactors (Grow) and ServiceNow Subject Matter Expert and escalation point to related queries and issues​ 

Your Impact 

• Monitor that queries are progressed in a timely manner and services are provided in accordance with the service level agreement and KPIs defined (draw report, analyse, create summary, escalate as necessary). Monitor the questions raised to Maizy that Maizy could not answer and create a FAQ/info sheet with the Improvement Team to close the gaps. Update relevant documentation related to Grow and ServiceNow (QRGs, training material etc.) as necessary. 

• Create reports, dashboards, document processes, changes, keep knowledge base up to date. Conducts review of workflows, makes recommendations for improvements. Propose changes to the Knowledge Hub to optimize self-service. Assess reporting needs, validate and define for whom the report should be published. Manage Role Based Permissions in Grow (SuccessFactors). 

• Responsible for the HR Hub knowledge base for all HR. Based on ServiceNow query analysis makes recommendations on improvement areas, identifies improvement opportunities (missing policies, guidelines) and coordinates with the right stakeholders to create/update these. Ensures that information in the Knowledge Base is up to date. 

• Participate in projects, improvement initiatives and testing across HR processes. 

Your Experience and Qualifications 

• University or College degree, ideally in Business management, HR   

• Min. 4-5 years' experience in a multinational/SSC environment as HR Generalist / Operational HRBP  

• Can do attitude and open mindset  

• Resilience, Adaptability, Team player, Problem solving skills  

• Excellent communication skills in English 

Your Benefits 

• ​​Attractive, fair remuneration including participation in our bonus scheme and reimbursement of commuting expenses    

• ​Cafeteria system with additional elements you can pick from    

• ​Balance of work, family, and free time due to flexible working opportunity and the possibility of hybrid/remote work including home office monetary allowance    

• ​Private health insurance, dental services, and compensation for the purchase of computer monitor glasses    

• ​Employee Assistance Program including professional counselling, webinars, sports challenges, and newsletters    

• ​Development opportunities including monthly trainings held by the local training team and teacher guided language classes​ 

Your Workplace 

​​AGCO Shared Service Center (SSC) is located at Office Garden in the 11th district, in one of the most dynamically developing areas of Budapest providing global support to all AGCO global factories and sites in Finance, HR, IT, Purchasing, Customer Experience and Engineering functions. The office is easily accessible by car and public transport. Restaurants, cafés, and a shopping Centre are also located around the office.​ 

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives. 

Join us as we bring agriculture into the future and apply now!