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IT System Administrator II

Date: Jun 23, 2022

Location: Duluth, GA, US

Company: AGCO

IT Systems Administrator II (Remote)


Who we are looking for:


At AGCO, we believe that when our employees succeed, our business succeeds. It’s a people philosophy that we believe and invest in. We make sure all of our employees – in every function, every geography and at every level – have the tools they need to be successful and take charge of their career. Because when our people grow, our business grows. Every day. Every way.


This role is critical to AGCO success, supporting the needs of our users and enabling robust processes and workflows in Windchill to support these users.  The candidate will be responsible for requirement definition, design, system configuration, development, testing, and documentation.  The candidate must also be capable of receiving problem tickets then executing root cause analysis, and then develop a resolution plan.  This role will support existing processes and workflows, in addition to developing new processes.  This role reports to the Solution Lead for Windchill.


The candidate will be expected to comply with and follow all AGCO policies and procedures including Sarbanes Oxley, IT and Security standards.


What you will do:

  • Collaborate with key business resources on requirements gathering, solution design (FD), configuration (SPRO), testing, user acceptance, implementation, and documentation.
  •  Understand and translate business concepts to executable functional designs; execute these functional designs in form of system configurations or developments which aligns with solution and is compatible with overall architecture.
  • Develop and deploy configurations in compliance with both industry and AGCO best practices, using Azure DevOps to track changes.
  • Develop and maintain, functional design documents and testing scripts in alignment with current system design and business practices; Plan, prepare and execute testing plans including unit, functional, and user acceptance and assist with estimations of new developments and enhancement requests (costs, benefits, resources).
  • Resolve incidents and complete service requests to the agreed service levels (SLA); Root cause analysis for incidents and develop and present options for resolution.
  • Monitor performance and respond in line with service level performance measures.


What you will bring:

  • Bachelor’s degree in Computer Science, Information Systems Engineering, or relevant industry experience
  • 2+ years of PTC Windchill or other PLM system administration experience
  • Experience supporting a clustered application environment



  • 5%  – 10% travel required


What we offer:

 Experience our global diversity and enterprising spirit while helping us create innovative technologies and a positive impact that helps feed the world’s nearly 8 billion people. From the day you decide to join AGCO, we want to engage and excite you and we’re clear on where we want to go as a business and we trust you to help us there. Whether you want to learn a new skill or you aspire to do something different, we can help you develop the skills you need to take your career - and our business - to the next level.


We also invite you to “Make the Most of YOU” - Benefits include: health care and wellness plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays and paid time off, flexible spending accounts, reimbursement for continuing education, company philanthropic programs, company perks programs, and much more…


Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities or benefits and may change at any time with or without notice.

AGCO is proud to be an Equal Opportunity Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.


AGCO is a global leader in the design, manufacture and distribution of agricultural engineering with a portfolio of exciting international brands which deliver solutions to farmers in 140 countries through a full line offer from tractors and combine harvesters to protein production systems and smart farming software solutions – to an environment where the future is happening now. Join us as we bring agriculture into the future.


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