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Product Owner (CRM) Job

Date: Feb 19, 2021

Location: Duluth, GA, US Batavia, IL, US

Company: AGCO

Product Owner CRM                


Your Tasks:

  • Represent the customer /dealer needs by engaging the customer/ dealer and ensuring that the business outcomes are at the heart of all moves made, be the voice of the customer throughout the development cycle
  • Develop CRM product roadmap that meet expectations of the stakeholders
  • Work with technical teams and other managers to determine the business value of proposed features and products
  • Act as a technical expert for the CRM Product, overseeing and approving the major technical decisions
  • Is the owner for the interfaces required for the integration of the CRM Product with the Agco ecosystem and with the other digital tools
  • Work with support teams as a Subject Matter Expert to analyze the technical impacts and to propose technical solutions in case of major issues
  • Own prioritization of CRM product backlog to be continually aligned to business value and own the CRM release plan
  • Communicating the CRM roadmap to all stakeholders, passionate advocate of product roadmap through development
  • Act as knowledge broker to resolve blockers
  • Documents story details based on the epics and features after reviewing with development
  • Planning and execution of story elaboration with team
  • Answers questions from Business Analysts/ Developers and clarifies requirements
  • Organize sequence of work by collaborating with other product owners to identify project dependencies and refine enabler stories
  • Leads backlog grooming to decompose and refine stories with other product teams
  • Contribute to the success of each sprint and make sure the team understands the roadmap and goals at the beginning of every sprint
  • Participates in daily scrums and program implement planning meetings
  • Ensure proper business testing on user story level, define test cases, perform testing and log defects
  • Inspect product progress and have authority to accept or reject work done on user story level according to the definition of ready and definition of done
  • Documents the new feature based on user stories for implementations and release notes
  • Participate in preparation and also presentation of product demos
  • Prepare product launches/releases
  • Experience in Agriculture, Automotive or Construction sector is advantageous

Your Profile:

  • Be a CRM product expert owning the product backlog
  • Ideally having experience with Salesforce solution
  • Technical background is an advantage
  • Stakeholder management and Communication skills
  • Excellent collaborative, analytical and problem solving skills
  • Experienced in Agile methods ideally SAFe
  • Be customer centric!
  • Researching and discovering requirements
  • Demonstrable experience and aptitude to articulate product requirements to cross-functional teams
  • Familiarity with the technical, operational and legal and regulatory environments within which the products operate.
  • An entrepreneurial spirit coupled with good negotiating skills

Nearest Major Market: Atlanta

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