Product Performance Manager, Digital (Farm Data)

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.

Your Impact:

• Assist first level support team in increasing product knowledge, creation of troubleshooting guides, escalation to stakeholders for problem resolution and work as liaison between back office team, solution development team, product manager and vendor as necessary to prioritize and resolve issues.
• Own communication of current product issues and resolution status to the markets and partner with NPI Lead to identify improvements in new product and ensure Product Launch Readiness for future product launches.
• Work with Field and Sales teams to identify need for dealer/customer team and partner with Digital Training team to develop & deploy trainings.
• Participate in Product Stakeholder Meetings to present Product Performance KPIs and as needed, work as back up for back office team in answering dealer & customer requests.
• Drive NPS (Net Promoter Score) survey feedback findings to resolution to ensure that negative customer feedback is addressed.

Your Experience and Qualifications:

• Bachelor’s degree in Agricultural Engineering or related field with 2-3 years working with Farm Management Information Systems (FMIS)
• Knowledge of global farming practices and supporting farmers
• Familiar with agile and project management principles and practices
• Experience with being a member of a cross-functional Product Team
• A Farmer-First focus!

Your Benefits:

• Attractive, fair remuneration including participation in our bonus scheme.
• Balance of work, family and free time due to flexible working time and the possibility of remote work within the organizational framework.
• Health and life insurance

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Join us as we bring agriculture into the future and apply now!

AGCO is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.