Service Maintenance contract specialist

Contract Maintenance Specialist, Application and 3rd Party Platforms

Remote-Hybrid Opportunity!

Who we are looking for:

At AGCO, we believe that when our employees succeed, our business succeeds. It’s a people philosophy that we believe and invest in.  We make sure all of our employees – in every function, every geography and at every level – have the tools they need to be successful and take charge of their career. Because when our people grow, our business grows. Every day. Every way.

AGCO has an exciting opportunity for a high-impact Contract Maintenance Specialist to join its team in delivering extraordinary results to our farmers. The purpose of the Contract Maintenance Specialist, Application and 3rd Party Platforms is to provide quality, dealer facing information used to curate and quote service packages for farmers.  In order to accomplish this task, the incumbent will need to translate engineering and technical documentation into user friendly data able to be consumed by dealers and farmers. 

Significant effort and time commitment is required for building and sustaining dynamic working relationships across the regions, brands, and internal stakeholders. Strong ambassadorial skills and mindset are required to create a sustainable and effective working relationship to ensure the incumbent is effective in the execution of the role.

What you will do:

• Create and maintain service maintenance contract data utilized for scheduling service for the AGCO dealer network
• Adhere to the new product introduction schedule to support early order programs and delivering at the appropriate milestone within the project
• Develop Quick Reference Guides (QRG) for new product introductions
• Support the dealer facing quoting tool, CPQ Services, that allows dealers to capture maintenance schedule quotes

What you will bring:

• 3+ years’ experience in technical services, master data management, or related field. 
• Experience with PTC, CREO, or similar engineering systems
• Ability to extract Bills of Materials (BOMs) from engineering systems
• Ability to decipher technical documents related to product specs and validation plans

A plus if you have:

• Proficiency with MS Office suite of tools
• Strong planning and organizational skills

What you will bring:

Experience our global diversity and enterprising spirit while helping us create innovative technologies and a positive impact that helps feed the world’s nearly 8 billion people. From the day you decide to join AGCO, we want to engage and excite you and we’re clear on where we want to go as a business and we trust you to help us there. Whether you want to learn a new skill or you aspire to do something different, we can help you develop the skills you need to take your career - and our business - to the next level.

We also invite you to “Make the Most of YOU” - Benefits include: health care and wellness plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays and paid time off, flexible spending accounts, reimbursement for continuing education, company philanthropic programs, company perks programs, and much more…

Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities or benefits and may change at any time with or without notice.

AGCO is proud to be an Equal Opportunity Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

AGCO is a global leader in the design, manufacture and distribution of agricultural engineering with a portfolio of exciting international brands which deliver solutions to farmers in 140 countries through a full line offer from tractors and combine harvesters to protein production systems and smart farming software solutions – to an environment where the future is happening now. Join us as we bring agriculture into the future.