Manager, Global Aftersales Parts- Performance Improvement & Prog. Management & Commercial Excellence

Date: May 26, 2023

Location: Jundiai, São Paulo, BR

Company: AGCO

Who we are?

We are a global leader and trusted partner focused on developing, manufacturing and distributing agricultural solutions with our brands Challenger®, Fendt®, GSI®, Massey Ferguson® and Valtra®, powered by Fuse® and Precision Planting® smart agricultural solutions.

Our purpose is to offer farmer-focused solutions to sustainably feed our world. Our core values ​​of transparency, respect, responsibility, integrity and team spirit underpin our work, how we interact with each other and what strategies we employ to fulfill our mission. Our core values ​​are the practices we use daily in everything we do.

If the world of agriculture changes, so do we. With courage. We do this for the farmers. For the people who work for them. For us. For the future.

Join us and experience our platform of global diversity and entrepreneurial spirit as you help us create innovative technologies and positively impact the food of nearly 8 billion people worldwide.


What we are looking for:

Reporting to the Senior Manager, Global Aftersales Parts - Performance Improvement & Program Management & Commercial Excellence, this role will support the Global Parts Initiatives structure, being involved into delivering the significant growth ambition of AGCO's Global Parts business from 1.6b USD in 2022 to 2.3b USD by 2027 across all four global regions. The opportunities of business growth & performance improvement & excellence identified reside across the existing Parts business in core Parts Sales, Complementary Parts, the global Sparex organization, Connected and non-connected services, Supply Chain, Warehouse Operations, Pricing but also go beyond this by looking into further strategic acquisitions and further growth opportunities. The incumbent therefore acts as a key partner in Aftersales Parts organization, allowing to consolidate all business and strategy development as well as optimization initiatives under one common leadership, significantly shaping & driving the strategy definition and delivery for the Parts division globally. This role will have links into the different business areas and work intensively as business coach with the different regional Commercial Leads, Supply Chain and Demand Fulfillment Directors across the globe.


What are you going to do:

- Support the structure of the Portfolio Office to ensure efficient and productive collaboration. Set up tools, Meetings, Project Charters, Review targets & facilitate through coaching execution of portfolio

- Drive certain global and / or regional initiatives and/or projects individually that are cross-functional, being aligned to Global Parts strategy

- Prepare concise, business relevant reports for the steering committee to drive decisions

- Act as business coach towards various business responsible including the regional responsible for Parts in SA

- Coordinate wide-ranging portfolio of initiatives across the areas of core Parts Sales, Complementary Parts, global Sparex organization, Connected and non-connected services, Merchandising, Pricing, Supply Chain, Warehouse Operations as well further strategic acquisitions that can come up

- Ensure constant visibility by project stream and by region

- Identify Risks and opportunities toward the project milestones and financial achievements

- Ensure that a clear and constant Program Communication is issues every month to the entire people involved

- Always keep a strong alignment with Senior Manager on communication inside and outside meetings to spread a consistent message to the organization

- Act as an integrator between different functions to enable achievement of defined growth and performance ambitions

- Develop and roll-out Commercial Excellence initiatives (e.g.: DPDP, Dealer Portal Core KPIs, Aftersales Dealer Executive Panel, CIRB, others).


What do you need:

- Business and aftermarket experience ideally across different industries and businesses, including experience in a multi-cultural environment and in development of organizations, business processes and supportive tools/business rules.

- Proven leadership skills, clearly demonstrated and outstanding communication, and relationship skills

- Very strong team player being able to effectively operate in a matrix organization encouraging and promoting cooperation and collaboration with functional business leads and brand management teams.

- Entrepreneurial business acumen, combined with the clearly demonstrated capability to effectively drive change in a large, corporate organization.


Additional skills:
- Business Administration and/or Business Background Expertise
- Project Management: skills and terminology very critical, either acquired through considerable on the job experience or alternatively based on a project management degree


If you are an AGCO employee, check more details about this position and apply at:


If you are not an AGCO employee, check more details about this position and apply at:


Diversity, Equity & Inclusion:

Our vacancies are for everyone. We recognize the importance of diversity, equity and inclusion in our work environment. We consider diversity as a power to leverage creativity and innovation. We work on equity to ensure that all people have fair conditions to be and evolve. Likewise, we invest in promoting an inclusive environment as a key to increasing team satisfaction and generating more business success.

Do you want to know a little more about our history? Access:


Apply and come feed the world with us!

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