Specialist Aftersales

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.

The AGCO Parts Division has an exciting opportunity for an Inside Aftersales Specialist to join its team in business support and growing the dealer’s aftersales. The Inside Aftersales Specialist will work with AGCO dealers from North America region and internal functions to develop and sustain a profitable distribution network with industry leading Aftersales support and customer satisfaction. Inside Sales, experience is required, AG experience is preferred. A hybrid remote work flex schedule will be available for the right candidate. This position offers a great steppingstone to advance within AGCO's corporate structure.

Your Impact:

•Coordinate the execution of structured Aftersales Development Action Plans for dealers to achieve the highest levels of performance

•Drive revenue for AGCO parts and services through dealer support in retail marketing, promotion, programs, and consulting

•Improve dealer service operational efficiency and profitability by analyzing service metrics, such as PDI, warranty recovery rate, field campaign completion, etc., and executing improvement action plan

•Provide training to dealers for AGCO parts and services systems, in additional to encourage dealer attendance in AGCO training programs
•Process orders

Your Experience and Qualifications:

• Completed Bachelor’s degree in technical or business-related fields (Business Administration, Business Management, etc).
• Solid experience with Aftermarket Parts, Dealer Support or Product Support Functions and global environments.
• English Advanced or Fluent is mandatory (communication and writing). 

Your Benefits

• Medical Plan
• Dental Plan
• Annual Bonus
• Life Insurance
• Private Pension
• Others

Your Workplace

This position will be based on Jundiai in Brazil. The work format is Hybrid.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Join us as we bring agriculture into the future and apply now!

If you are an AGCO employee and is interested, please apply here: https://careers.agcocorp.com/job-invite/100582/?isInternalUser=true 

If you are not an AGCO employee and is interested, please apply here: https://careers.agcocorp.com/job-invite/100582/