Loading...
Share this Job

PRECISION PLANTING - Product Support Specialist-Ukraine Job

Date: Feb 26, 2021

Location: Kiev, Kiev, UA

Company: AGCO

Precision Planting is a leading provider of planting and harvest technology in the Precision AgIndustry. We design innovative products that solve yield-robbing issues for farmers. We have a strong reputation for unique, agronomic-centric innovations that deliver tangible value to farmers in many key markets. For more product information and customer success stories visit http://precisionplanting.com.

 

PRECISION PLANTING being part of AGCO Corporation a global leader in the design, manufacture and distribution of agricultural solutions

is expanding its business presence in Ukraine is NOW looking for:
 

 

PRODUCT SUPPORT SPECIALIST PRECISION PLANTING
(Ukraine)

 

We are seeking for highly motivated individual to serve as Product Support Specialist (Precision Planting) in Ukraine. This is an exciting and challenging role. The Product Support Specialist is responsible for providing advanced technical support to our dealers and customers. In collaboration with R&D, they also are involved with the go-to-market process of our new products. They also lead dealer trainings, assist at trade shows, and help create Precision Planting publications.

 

JOB RESPONSIBILITIES

 

  • Field calls from growers and dealers on technical support questions during office hours as well as an after-hours rotation. These calls will include support requests for such things as installation, in-field operation, and in-field break-downs.
  • Respond to inquiries and call-back requests placed on the on-line ticket system during office hours as well as during the after-hours rotation.
  • Make on-site service calls when an issue has progressed past the abilities of the local dealer and remote support is no longer an acceptable option.
  • Communicate issues and future needs to the R&D team for current and future products.
  • In collaboration with R&D, being actively involved with the go-to-market process for some of our new products helping to ensure a successful product launch.
  • Generate and edit content for technical publications including operator and installation manuals, technical and service bulletins, knowledge base articles, and product instructions.
  • Lead breakout sessions of both introductory and advanced level dealer training.
  • Lead breakout sessions during Precision Planting conferences.
  • Set-up, tear-down, and staffing of show booths at various regional and national tradeshows.
  • Rebuild and maintain planters used for trade shows, testing, training, etc. This includes the installation of all products.
  • Compile, analyze, and report on test plot and field data to forward to marketing department and R&D. 

 

REQUIRED SKILLS & EXPERIENCE

 

  • Bachelor’s degree in Agriculture or related field
  • 1+ year of experience in supporting precision agriculture products
  • Languages: English (fluent), Ukrainian (fluent), Russian (working)
  • Computer skills: Microsoft Office, Google Drive, Google docs, G-mail, Google Hang-out
  • Basic mechanical skills and knowledge
  • Strong writing skills. Evidence of creativity
  • Ability to communicate and present to large groups
  • Excellent time management skills
  • Positive attitude & highly motivated
  • Flexible to adapt as priorities change

 

If you are looking for an opportunity to work in an inspiring,  diverse and dynamic multinational environment for a leading global provider of planting and harvest technology, we look forward to receiving your application in English language (incl. your CV, motivation letter and earliest possible start date) via our career website: http://careers.agcocorp.com. For more information about Precision Planting please visit http://precisionplanting.com., more for AGCO, www.AGCOcorp.com.
 

We offer you appropriate perspectives and personal as well as professional development possibilities.
 
More people. More food. More farm productivity.


It's a simple but compelling growth opportunity for AGCO and for your career.    
 
Join Precision Planting / AGCO to grow your career. We are Leading the Way. Together.


BE WITH AGCO - MAKE YOUR LIFE DIFFERENT


Job Segment: Agricultural, Agronomy, Technical Support, Agriculture, Technology