Commercial Support Specialist

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.

AGCO is looking to hire candidates for the position of Commercial Support Specialist.

As Commercial Support Specialist you design smooth processes for the sale and handling of services for our machines. You will maintain the systems and clarify queries with representatives of the group brands as well as with sales and dealers throughout Europe and Asia pacific. This role will be a contact for market queries, issues and feedback related to the service products across brands in EME and APA. This position will take on to the current commercial issues and promote /Resolve them post correct analysis. The role will be of a team player having quick comprehension paired with implementation skills and a pronounced hands-on mentality.    

Your Impact

• Support in the commercial processing of contract changes and problems in the automated processes
• Contact person for individual queries from the market as well as for the evaluation and creation of regular reports.
• Support the expansion of Aftersales commercials Excellence program in EMEA.
• Support in optimizing the ordering and invoicing processes.
• Support in Market release of Aftersales Digital Products.
• Participation in the creation of materials in B2B marketing as well as training and dealer information documents
• System and process support for bonus programs for dealers (determination and communication of KPIs, contact person for queries)

Your Experience and Qualifications

• You have completed degree in Business Administration or Industrial Engineering.
• 8+ years of Experience with Agricultural or Industrial Machinery Aftermarket parts Sales and customer support domain.
• 3-6 years of first practical work experience in aftersales / commercial services.
• You are proficient in using common MS Office programs and have experience in SAP, Salesforce ERP.
• Enjoy working with numbers and creating business documents.
• Experience with Project management lifecycle Tools like AzureDevops etc.
• Fluent in written and spoken English. Knowledge of other European languages is an advantage
• Agile Certifications – Scrum Master is preferred.

Your Benefits

• GLOBAL DIVERSITY – Diversity means many things to us, different brands, cultures, nationalities, genders, generations – even variety in our roles. You make us unique!
• ENTERPRISING SPIRIT- Every role adds value. We're committed to helping you develop and grow to realize your potential.
• POSITIVE IMPACT – Make it personal and help us feed the world.
• INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence – and work alongside teams of people worldwide who share your enthusiasm.
• MAKE THE MOST OF YOU – Benefits include health care and wellness plans and flexible and virtual work option……….

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Join us as we bring agriculture into the future and apply now!

Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities, or benefits and may change at any time with or without notice.

AGCO is proud to be an Equal Opportunity Employer