Sales Support Specialist - Temporary
Tremont, IL, US
Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today!
We are seeking motivated and dependable individuals to join our Sales Support Team team for a temporary, project-based assignment lasting approximately three months.
What would I be doing?
- Provide exceptional and professional customer service to PTx Dealers and Growers
- Effectively manage large amount of incoming calls
- Support dealers in a wide range of requests to ensure a high level of customer satisfaction
- Provide assistance to Region Managers including sales support, product availability, dealer account information, and shipping information
- Manage large order entry processes and warranty orders
- Responsible for the onboarding process of new PTx Dealers
- Manage large order entry processes and warranty orders
- Coordinate order processing needs with all company departments
- Prioritize & process backorders requests
- Process Return Merchandise Authorizations (RMA) within systems
- Validate warranty claims, shortages, & overage requests
- Issue replacement orders
- Coordinate internal tracking & communication
Other Responsibilities:
- Performs job related tasks in a safe manner
- Support internal staff with clerical activities
What must I have?
- High school education required.
- 2-4 years of customer service experience
- College business courses are valued but not required
- Excellent communication skills, written and verbal
- Highly motivated
- Computer skills: Microsoft Office Word, PowerPoint, Excel, and Outlook
- Agriculture background is preferred but not required
Your Compensation
This position will pay within the range of $20-$30/hr, based on experience.
Your Benefits
This temporary position is not eligible for benefits.
Your Workplace
You will work onsite at our Morton facility to team up with your wonderful AGCO PTx colleagues.
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.
Join our extraordinary team today and apply now!
AGCO is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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Sales Support, Sustainable Agriculture, Clerical, Temporary, Agricultural, Sales, Agriculture, Administrative, Contract