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Date: Jul 16, 2017

Location: Urumqi, 65, CN

Company: AGCO

RESPONSIBILITY:

  • Dealer service excellence: annual review dealer result  compare with AGCO dealer standards appraisal, bench mark dealer performance against area competitors.
  • Area field technician team day to day management, project & task identification and implementation, recruitment, objective setting with quarterly reviews, to include annual performance appraisals.
  • Provide consultancy to  area AGCO dealers in all key service business area.
  • Pro-active input to the Distribution review committee process for area dealer annually review 
  • Area Warranty expenditure control, in line with guidelines control discretionary warranty expenditure (policy).
  • Resolve/Escalate problems which could include technical, financial, warranty, HR, legal and commercial.
  • Insure that all related campaign programs and urgent service bulletins are cascaded to dealer network. all campaign programs should be completed in a timely manner.
  • Sale target completion rate
  • Order fulfilment rate
  • Credit return rate

 

QUALIFICATIONS:

  • High level PC expertise
  • Ability to communicate at all levels
  • Workshop marketing skills
  • Time management
  • Strong technical knowledge of AG
  • Commercial awareness
  • Knowledge of service
  • Parts management methods
  • Proven man management experience


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